Robert Triggs/Android Authority
- Samsung’s Exynos phones cannot run Diablo Immortal.
- Blizzard is working on a fix “as soon as possible” and may disable downloads for affected devices.
- This issue is the latest evidence of the disadvantage of Exynos compared to other SoCs.
Samsung users eager to play Diablo Immortal will be disappointed… at least those whose devices are powered by Exynos chips.
Diablo Immortal is the mobile version of the popular Blizzard game series. Unfortunately for users, many Exynos-powered devices don’t seem to be able to play games, and even the latest devices with chipsets display so many graphics errors that games are nearly unplayable.
read more: Why Exynos vs. Snapdragon is so important
Exynos is Samsung’s own system-on-chip (SoC) to power its phones in certain markets. The Exynos is based on Arm designs like most other mobile chips, but Samsung has full control over its design and manufacturing. It’s an appealing option rather than licensing chips from Qualcomm or MediaTek. Samsung even powers some of its flagship S22 phones with Exynos, much to the chagrin of Diablo fans.
Below is a list of Exynos driver devices known to be incompatible with Diablo. The list was provided by Blizzard community lead PezRadar in a Reddit thread:
- Galaxy A12, A13, A21s, A51 5G and Galaxy A Quantum
- Galaxy S10 series
- Galaxy Note 10
- Galaxy F12 and F62
- Galaxy M12, M13 and M62
- Galaxy XCover 5
also, Sam Mobile Even the latest Exynos-powered S22 Plus has reportedly had issues playing Diablo, with graphics issues and glitches rendering the game unplayable.
See also: Snapdragon 8 Gen 1 with Exynos 2200
According to PezRadar, the company may suspend downloads for affected devices until a fix can be released. The company may be concerned about the impact of negative reviews from countless users running affected devices. PezRadar said Blizzard is working on a fix “as soon as possible,” but in the meantime users have little recourse.
There have been rumors that Samsung may be making a major overhaul to its SoC strategy, with a new processor designed to rival Apple’s M1 by 2025. Given the company’s problems with Exynos, the latest installment may just be a wake-up call for Samsung’s own SoC.
Meanwhile, users looking for one of the company’s newest devices are better off getting one powered by a Qualcomm chipset.